You can choose to pay with card, cash or swish. We do not accept American Express.
We do not offer invoice or installment.
We usually do the payment at the end of each visit, with the exception of euthanasia. We can also do the payment beforehand for e.g. claw trimmings and vaccinations.
If you wish we can do a so called "direktrelgering", when we contact the insurance company and they compensate a part of the bill to us. You still need to pay the deductible (one is usually an exact amount, and one is a percentage of the total amount). However, sometimes we are not able to perform a 'direktreglering'. We cannot do it if the insurance company is closed, they have technical difficulties, or if you don't have a valid insurance. If the 'direktrelgering' is not approved for one of these reasons or another, or if it is an appointment that is not covered by your insurance, you have yo pay at the end of you visit.
If you wish to do a "direktreglering", let us know as soon as possible during your visit, since it can take up to an hour to get a reply from the insurance company.
Keep in mind that many of the insurance companies closes around 4-5pm. so we are not able to perform this service during the evenings when we are open to 8pm.
If you are wondering about a special price, you can either look at our price list here (it is in Swedish) for the most common things we do. You can also call or email us if you are looking for something specific. It can be rather difficult to give an exact amount for a visit, depending on if we need to take blood tests or anything out of an ordinary examination, but we can give you an approximate amount.
If you wish to book an appointment for a teeth cleaning, and you have never been here with your animal before or if it's been a while, we recommend that you make an appointment for a check-up first. That way. we can examine the teeth when your animal is awake and then book the appointment for teeth cleaning further on. By doing that, we can see if we suspect any more that needs to be done than just removal of tartar.
If you have any questions about payment, prices or what we do at our clinic, you are more than welcome to contact us!